PRIVACY AND SHIPPING POLICIES
1865 Co., (“1865 Co,” “1865 Company,” “1865co.com,” “1865company.com” “we,” “us,” “our”) shares your concerns about the protection of your personal information online. By using the Website or obtaining any product or service through this Website, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, please do not use the Website. We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” legend at the top of the Policy.
What information we collect
1) We collect non-personally identifiable information. When visitors come to our Website, we collect and aggregate information indicating, among other things, which pages of the Website were visited, the order in which they were visited and which links were “clicked.” Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Website. Although such information is not personally identifiable, it may be possible to determine from an IP address a visitor's Internet Service Provider and the geographic location of the visitor's point of connectivity.
We also use “cookies” and other tracking technologies to collect non-personally identifiable information regarding you. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser. Cookies make it possible for us to recognize your browser when you visit our Website. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Website.
2) We collect personally identifiable information. In general, our Website uses an order form and a mailing list form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information such as your name, email address, physical address, telephone number, and credit card number. Further, where you use the Website to purchase a product as a gift, we will collect from you personally identifiable information regarding the gift recipient.
How we use the information we collect
Please take some time to familiarize yourself with the different ways that 1865 Co. uses the information that we gather. Keep in mind that, while we encourage all third parties involved in running our business to adhere to our policies regarding the privacy of our visitors and to otherwise handle personally identifiable information in a responsible manner, we cannot and do not assume any responsibility for any actions or omissions of third parties, including the manner in which they use information received either from 1865 Co. or independently.
Non-personally identifiable information
1865 Co. uses non-personally identifiable information, such as your IP address and the pages that you visit on our Website, to help diagnose problems with our servers and to administer our Website and improve Website-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Website usage trends. This information aids us in merchandising and in developing the design and layout of the Website. We also may share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers.
Personally identifiable information
1865 Co. uses personally identifiable information collected from you to complete transactions initiated by you (such as the sale and delivery of products and services). Your personally identifiable information is also used to get in touch with you when necessary. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products and services. Your credit card information is completely purged from our database eight weeks after your purchase.
You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you'll find valuable. Also, while we won't share your email address with other companies, we may rent, sell or exchange your mailing address and information about your transactions with businesses that we believe to be reputable and that can provide you with offers and information that we think will be of interest to you. If you'd like to opt out of receiving future mailings from 1865 Co., or if you would like to opt out of 1865 Co. providing your mailing address to third parties, please follow the procedure outlined in the Choice/Opt-out section below. 1865 Co. also may use your personally identifiable information to “auto-populate” forms that are used by the Website to facilitate transactions with us.
We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services.
Sale of Our Company
As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.
You can choose to Opt-Out
We do not disclose an individual customer's personally identifiable information to third parties for third-party direct marketing purposes if we have received and processed a request from that customer not to have his or her personal information shared for this purpose. You may submit this type of opt-out request by email to email@example.com or to the following mailing address: 1865 Co. , 836 B-Southampton Rd Ste 348 , Benicia , CA , 94510 . In addition, we also allow you to decide whether you want to receive further marketing information from us. If you do not want 1865 Co. to send to you announcements or special offers by email, please email us at firstname.lastname@example.org with "Remove" in the subject line. If you'd like to be removed from our postal mailing lists, please send your request to the following address: 1865 Co. , 836 B-Southampton Rd Ste 348 , Benicia , CA , 94510 . Please allow up to four weeks for your request to be processed.
Non-marketing uses of information
1865 Co. may send to you periodic announcements regarding status updates, service changes concerning the Website and other administrative matters. Subject to applicable law, we reserve the right to release information concerning any Website visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of 1865 Co., our customers or others, and as otherwise permitted or required by law.
Third Party Websites
Emails from 1865 Co. or its business partners, and the Website itself, may contain links to other Internet websites, including websites that may or may not be owned or operated by 1865 Co. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such websites use of any information (such as IP number, browser type or operating system) collected when email recipients or Website visitors click through links to those websites. If you visit such websites, we encourage you to become familiar with the privacy policies of the websites.
How we store your information
1865 Co. seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and 1865 Co.'s servers, or any information provided to us or to any third party through or in connection with the Website. You provide all such information at your own risk.
Contacting 1865 Co.
Quality Client Experience
1865 Co. is committed to exemplary client experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email email@example.com or contacting Client Services toll-free at 1-888-333-1865, Monday through Friday from 8am – 5pm Pacific Time.